Terms & Conditions

1. Acceptance of Terms: By accessing and using the Ameena Zia website, you agree to comply with these terms and conditions. All legal matters pertaining to the website and purchases shall be governed by the laws of Ontario, Canada.

2. Product Information: While we strive to provide accurate product descriptions, Ameena Zia cannot guarantee the accuracy, completeness, or reliability of any information on the website. Please be aware that product colors and images displayed on the Ameena Zia website may vary from the actual colors and prints due to factors such as lighting, camera settings, screen resolution, and individual monitor settings. While we strive to accurately represent our products, we cannot guarantee an exact match between the images displayed on the website and the actual product. Variations in colors and prints are inherent to the manufacturing process and do not constitute a defect.

3. Pricing and Payment: Prices for products are subject to change without notice. Ameena Zia reserves the right to modify or discontinue products at any time. Payment must be made in full at the time of purchase in Canadian dollars (CAD).

4. Shipping and Delivery: Ameena Zia ships products to addresses within Canada and the USA. Delivery times may vary depending on location and product availability. Shipping is free at this time, however, customers are responsible for return shipping costs. We do not entertain any pick-up or drop-off services at this point.

5. Returns and Refunds: Returns are accepted within 5 days of receiving the product. The item must be unworn, with all original labels and packaging attached. Ameena Zia reserves the right to refuse returns if the item shows signs of wear or if labels and packaging are not intact. Additionally, returns will not be accepted if the item has been exposed to perfume, colognes, or makeup, as this may compromise the condition of the product. Customers are responsible for return shipping costs unless the product is defective or damaged upon receipt. A flat fee of $15 CAD will not be refunded in case of a refund. Refunds will be issued within 14 days of receiving the returned item, minus the $15 CAD flat fee.

5.1 Exchange Policy: Exchanges are only allowed once per purchase. The same conditions apply as the refund policy regarding packaging and the condition of the item. The exchanged item must be unworn, with all original labels and packaging attached. Ameena Zia reserves the right to refuse exchanges if the item shows signs of wear or if labels and packaging are not intact. Additionally, exchanges will not be accepted if the item has been exposed to perfume, colognes, or makeup, as this may compromise the condition of the product. Customers are responsible for return shipping costs unless the product is defective or damaged upon receipt.

5. 2 Shipping Fees for Returns and Exchanges: Customers will be responsible for the exchange shipping fee in addition to the shipping fee for the original purchase refund. For example, if Customer A purchased Article 1 and wishes to return it as per the refund policy, a flat fee of $15 CAD, which was paid for shipping, will be deducted from the refund amount. Furthermore, the customer will also be responsible for covering the shipping fee when returning the purchase back to us.

5.3 Sizing Chart Recommendation: We strongly recommend that you check the sizing chart before you order to ensure the best fit for your Ameena Zia products. Please note that the sizing chart may vary based on the fabric type and the actual stitching and cutting mechanism.

At Ameena Zia, we understand the importance of finding the perfect fit. While we provide sizing charts as a helpful reference, it's essential to note that individual measurements may vary slightly. Factors such as fabric type, design intricacies, and cuts can influence the fit of our garments. Therefore, we encourage you to reach out to us at info@ameenazia.com with any questions regarding specific designs. Our team will gladly provide you with precise measurements to ensure your satisfaction before placing your order. Your comfort and confidence in our pieces are our utmost priority.

6. Intellectual Property: All content on the Ameena Zia website, including logos, images, and text, is the property of 5007471 Ontario Inc. and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.

7. Privacy Policy: Ameena Zia is committed to protecting the privacy of its customers. Personal information collected during the purchase process will only be used for order fulfillment and will not be shared with third parties.

8. Governing Law and Jurisdiction: These terms and conditions are governed by the laws of Ontario, Canada. Any disputes arising from the use of the Ameena Zia website will be subject to the jurisdiction of the courts of Ontario, Canada.

9. Agreement: By using the Ameena Zia website, you agree to all the terms and conditions outlined above and to all the policies available on our website.

Please note that these terms and conditions are subject to change at any time, and it is the responsibility of the user to review them periodically for updates.